About the Job
Purpose Statement
To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service by assisting clients at the ATM and to complete transactions on any remote or self-service channels.
Experience
Minimum:
No experience required but the individual needs to hold a Grade 12 National Certificate.
Ideal
At least 1 year’s client service experience within a retail/ financial/ banking environment.
Qualifications (Minimum)
Grade 12 National Certificate / Vocational.
Basic calculations
Knowledge of Capitec Bank products and business processes (internal).
Skills
Communications Skills
Computer Literacy (MS Word, MS Excel, MS Outlook)
Interpersonal & Relationship management Skills
Problem-solving skills
Attention to Detail
Conditions of Employment
Clear criminal and credit record
Must have fingerprints which are detectable/recognizable on Capitec Bank’s internal electronic banking system.